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Customer reviews

4.91 von 5
VERY GOOD
(1680 Bewertungen)
Alle
100%
5 ★
93%
4 ★
5%
3 ★
< 1%
2 ★
< 1%
1 ★
< 1%
22.10.2026

Really happy! Great service! We needed the umbrellas very quickly, and they arrived even sooner than expected. Top quality – highly recommended!

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Chemnitz
22.10.2026

Excellent and speedy service. Great umbrellas 👌

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Schrobenhausen
21.10.2026

Excellent service, helpful staff, brilliant result. We’ll be ordering again.

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20.10.2026

Excellent service, lovely result.

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20.10.2026

Excellent communication with customer service. The umbrellas (Classic XL) look high-quality and the print appears clear and neatly positioned. We are completely satisfied. (Just a tiny note: the parcel is actually extremely heavy and, as a result, didn’t arrive in perfect condition. Perhaps it would be worth considering – for better transport and easier handling for us – sending two smaller parcels that are a bit sturdier.)

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Reply by Schirmmacher
20.10.2026

Good afternoon!
Thank you very much for your positive review and your feedback on the parcels.
We’ll be happy to pass on your suggestion to our transport and logistics team. They will look into the possibilities and make any necessary improvements.

Kind regards,
The Schirmmacher Team

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Winterthur
20.10.2026

The umbrellas are top quality. They were delivered quickly and the price is good. I can highly recommend them.

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Silz
20.10.2026

Thank you very much for the lovely umbrellas. We’re delighted with them. The handle is elegant and of high quality, and the umbrella is very well made.

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Oer-Erkenschwick
20.10.2026

The excellent and prompt personal handling of our enquiry and order. We’d be happy to use you again!

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19.10.2026

Unfortunately, I am not entirely satisfied with how my order was handled. I had some umbrellas printed, but the print file was altered, meaning the umbrellas were delivered with errors. As a result, I had to return the entire order and wait for new umbrellas. The extra hassle, the waiting time and the frustration caused by this were entirely avoidable, especially as the mistake was clearly not my fault.
Although communication during the complaint process was good and friendly, there was no explicit apology for the mistake and the resulting inconvenience. I would have expected at least an apology for the trouble caused and the circumstances involved.
I am very satisfied with the quality of the umbrellas.

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Reply by Schirmmacher
20.10.2026

Good afternoon, Ms Kunz!
Thank you very much for your frank feedback. We would like to apologise for the inconvenience caused by the incomplete print job. We took immediate steps to rectify the situation and are pleased that the product was delivered correctly on the second attempt. We are also working to ensure that such errors do not occur in future.

Kind regards,
The Schirmmacher team

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19.10.2026

No written review

Zürich
19.10.2026

Good service, on-time delivery, a good product.
Whenever I had any queries, I always received a prompt and knowledgeable reply straight away.

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Winterthur
19.10.2026

Top products and brilliant quality. I’d happily buy from them again and again

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St. Pölten
19.10.2026

Very satisfied, prompt service, good work and efficient handling,
fast delivery
perfect

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Höchstädt a.d.Donau
16.10.2026

Good communication, excellent product quality.

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16.10.2026

No written review

Königstein
15.10.2026

Really lovely umbrellas, and the communication went really well too! I can highly recommend them.

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Tirol
14.10.2026

I’m very pleased – the design and the ordering process went smoothly.

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Esens
13.10.2026

The service is excellent. Very friendly, quick and solution-oriented.
Highly recommended across the board.

Many thanks again for your support.

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13.10.2026

Guten Kundenservice, schnelle Bearbeitung und Lieferung. Schirme qualitativ gut.

Aschach an der Steyr
12.10.2026

Straightforward and speedy processing.
Delivery was quicker than stated!

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