1. Customer Orientation
- We are committed to fully understanding and fulfilling the requirements and expectations of our customers.
- Each order is treated individually and handled by experts. Our approach is flexible and solution-orientated. Through regular feedback and close co-operation with our customers, we strive to continuously improve our products and services. You can find our numerous customer reviews here.
2. Employee Engagement
- We promote a culture in which every employee takes responsibility for the quality of their work. As a basis, we create the right working conditions and provide modern work equipment.
- Through training and development programmes, we ensure that our employees always have the necessary skills and knowledge.
3. Continuous Improvement
- We are committed to a continuous improvement process in all areas of our company.
- By regularly reviewing and adapting our processes and systems, we ensure that we work efficiently and effectively.
4. Partnerships with Suppliers
- We work closely with our suppliers to ensure that the quality of the materials and services we procure meets our requirements.
- Long-term partnerships and joint quality initiatives help to improve the overall quality of our products.
5. Compliance with Regulations and Standards
- We strictly adhere to all relevant legal and regulatory requirements as well as recognised quality standards.
- Through regular audits and certifications, we ensure that our processes meet the highest quality standards.
6. High Social Standards in the Supply Chain
- As a locally established company with a social conscience, we not only expect high product quality from our suppliers, but also compliance with sustainable product standards. It is important to us that the products we offer are manufactured under fair conditions. We therefore enter into a Code of Conduct with our suppliers and organise visits to the production sites.
- Schirmmacher is a member of Sedex, an internationally recognised organisation for the maintenance and improvement of social standards.
7. Sustainability and Environmental Awareness
- We are committed to environmentally friendly production processes and the responsible use of resources.
- Sustainability and environmental protection are integral components of our quality policy and business strategy. This is described in detail in our environmental policy.
- We continuously implement measures to optimise environmental friendliness, ranging from the materials used in our products to the consumption of resources at our headquarters.
"These topics are openly communicated within the company and every employee is encouraged to actively contribute towards achieving our quality goals. Through these commitments and measures, we ensure the satisfaction of our customers and the long-term success of our company."
Michael Lüers, Head of Sales
